Crack Stitch 10-Year Warranty Terms & Conditions

This warranty provides for replacement of defective components should a Crack Stitch fail from lateral crack expansion or workmanship of material due to manufacturer’s defects. Crack Stitch, LLC conditionally warrants the Crack Stitch for 10 years on the concrete substrate on which it was installed.

The product is covered by warranty only when properly installed by a professional contractor in conjunction with Crack Stitch provided epoxies, or third-party structural epoxies, injection epoxies, vinyl esters, structural urethanes, cementitious materials, or other repair material technologies with high compression strengths designed to bond to and repair concrete. Crack Stitches must be installed no more than 10” apart to stop further lateral expansion in concrete or a masonry unit and must be installed in a manner that addresses the expansive direction of the crack, utilizing the strength of the carbon fiber tows. Stitches must be installed with equal length of stitch on either side of the crack. Cracks must be filled or injected with a high compression resin or cementitious material. Should a stitch break, Crack Stitch, LLC will provide free of charge a one-time replacement of a failed Crack Stitch at no cost.

Crack Stitch authorized installers are not agents of Crack Stitch, LLC.

If a warranty issue should arise, contact the installing contractor first, then Crack Stitch, LLC via email at su*****@*********ch.com